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+44 (0) 121 382 4893

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We are a data controller for the purposes of the Data Protection Act 1998 and are registered with the Information Commissioner’s office.

 

To process your booking we need to collect certain personal and financial details from you. Such information must be passed onto our suppliers, companies and organisations such as hostels, hotels, banks and Customs in order for our services to be provided. Only the specific necessary information will be supplied to them. Data may also be provided to security companies, credit checking companies or public authorities if required by them, or as required by law.

 

Your personal and financial details supplied to us are protected by our appropriate security measures.

 

Where your Tour takes place outside of the European Economic Area, (EEA), controls on data protection may differ to the legal requirements in this country. In order to provide our Tour services to destinations outside of the EEA we will be required to pass on your information to relevant suppliers outside of this country.

 

We will not pass on your information to companies or organisations who are not responsible for supplying any part of your Tour. We do not share or sell information to any other company or organisation.

 

We hold your details for our own marketing purposes to inform you of future events and promotions. If you do not wish to receive such information please contact us to inform us as soon as possible.

 

We are entitled to assume that you do not object to us processing your information and passing data onto companies and organisations responsible for any part of your Tour, whether in the EEA or not unless you tell us otherwise in writing.

 

You are entitled to request from us in writing what details of yours are being processed, disclosed or held and for what purposes. Please note we will charge a fee to respond to such a request. We are entitled to refuse your request in limited circumstances. We will only deal with the information you supply to us as set out above unless you agree otherwise, except where expressly permitted by the Data Protection Act 1998.

 

As part of our privacy policy we do not store credit card details nor do we share customer details with any third parties.

PRIVACY POLICY